Here are the questions attendees asked Dane Pentreath and Rob Way from Quicken Loans during his live broadcast on April 26. Below are their answers.
1. Dane, since you have been away and come back, what big changes have you seen? Also, I work in the DOD, can you explain how big this would be world wide? When will this adventure get faster from the DOD announcement?
1. Dane, since you have been away and come back what big changes have you seen? Also, I work in the DOD, can you explain how big this would be world wide? When will this adventure get faster from the DOD announcement?
So, the sad thing was that not much had changed at all when I came back a couple years ago. Training was being delivered and tracked in the same ways as it was before. What I did start to notice was a rise in many niche tools that tackle some of the more modern learning approaches. Things like boost learning tools, microlearning platforms, and gamification engines helped deal with parts of the needs of a more modern approach to learning. It’s not till looking into xAPI that I saw some really major shifts in mindset toward learning, though, and realizing we can get BIG DATA on learning as a whole. This is the largest shift I’ve ever seen in my 15+ years.
I believe the DOD announcement is a huge deal. When it did the same for SCORM back in 2006 is basically mandated it’s use, which meant vendors had to adopt to play in that distance learning space, and is very lucrative for some big players. It didn’t take long (couple years) to become the de facto standard every learning system now uses. With this updated version, and DOD now mandating xAPI rather than SCORM, I believe we will see xAPI go the same way of being the new standard for all learning. It’s also forcing some of the larger vendors to start making some very big changes to legacy systems that have been built on SCORM. Part of the xAPI specification deals with data being OPEN and available (which is not the way most vendors handle your data), so it’s forcing a change in their business models too, which I think is great for everyone.
Right now, we're mostly using our own legacy systems—our LMS, assessment tools, etc. As for the data, we are getting what we can from those systems. Most are limited in what data is available (e.g., for CBTs, we are only getting what SCORM data our LMS is capturing and storing), so we are getting as much as we can get access to.
I think we spoke to this on the broadcast, but the biggest challenge has been changing how we view learning (versus training) as well as deciding and pulling the trigger on our first baby step.
Just a measure. Getting insight into behavior (e.g., what are people searching for) and then being able to tie it back (e.g., did they search for something in the place we expected them to, or did they go somewhere else) to results.
The best use so far has been the ease of access to data in a singular place and being able to tie reporting together on full programs/curriculums from those varied systems (i.e., meeting the No. 1 need of the teams we support).
We sold it as a solution to the No. 1 request/need we got from the business, which was to get all training data into one place and make it easy to access that data. And we always kept in mind our larger vision of changing the entire learning ecosystem/stack, which xAPI and the LRS are the core components, but for sure meeting the business need was the sell. xAPI just happened to be the way to do that.
We started with a few free cloud-based solutions, such as SCORM Cloud. And we’ve played with some local installs to begin with.
Not yet, but the conversations about modern learning are starting to show the need to make changes as we move closer to that model. We have definitely retrained our team around xAPI itself. When it comes to skills, I would say it's most important to have a good mindset around modern learning approaches and how content is created to meet those needs. And for us, curiosity is the most important, and not accepting the status quo.
It can honestly be as simple as the “four lines of code example” and having somewhere to send the statements. There are many LRSs you can use for free or test before making any larger decisions. Start small and then figure out what your business is looking for and start plugging other things in.
Tie programs together (that are delivered using various systems). Getting all the data in the LRS has made it easy to provide insight and reporting, which took a lot of manual work before.
Using business intelligence tools, we are going to pull that data into the LRS (or push from LRS to BI tools) using xAPI.
The xAPI xAPRIL page will be updated with loads of case studies, prizes, and tools throughout the month of April. Make sure to bookmark it and check back often.