Here are the questions attendees asked Steve and Sarah during their live broadcast on April 30. Although they ran out of time to address every question during the session, we've provided their answers to everything below.
No, we rely on the features of Watershed to deliver the reports.
We produced a variety of materials from implementation packs to recorded Webex sessions and virtual training.
For users of Watershed to pull reports, there is no integration with other business system at present that is road mapped for us.
We have a learning ecosystem, which is made up of a variety of different technologies. We have Cornerstone as the foundation with layers on top, including our learning experience platform, which is tightly integrated.
5. Earlier, you mentioned multiple LRS. Was that to solve GDPR requirements in the EU?
We are not using true multiple LRS. We have one LRS and territories have access to only see the data they are allowed to see.
The xAPI statements do indeed influence choices of recommendations and inform territories on hot topics and curation. Further down the line, we are thinking in the same direction on search.
There are many different skills required, and this is still a new developing area for L&D. As we highlighted on the call, there is a broad range of skills required—understanding of your L&D, your business, and learning in general. Having skills or willing to develop skills in data manipulation, analysis techniques, visualization, and, of course, xAPI. All of the above combined with an analytical, curiosity mindset and innovation skills. There is a lot to learn and develop for individuals and teams as the discipline evolves.
We used the groups feature in Watershed where it identifies a country.
From the learning analytics side. We started with one country and took it from there and we’re still developing. We limited ourselves to a smaller number of verbs and have expanded as the features of the platform have developed, we will continue this work. To get buy-in, we explained the benefits of using analytics to develop our learners and the kind of experience we wanted from a learning experience platform.
We are not yet using anything specific, but in an evaluation phase as to which tools we may use in the future.
Unfortunately, we can’t go into specific examples, but we are observing patterns of usage that help us understand immediate needs of the learners and curating content to meet the need.
This really relates to start small and knowing that what you need on day 1 is different from month 1 to 2 years out; thus, you need to adapt to the changing requirements as people become more familiar with making decisions based on data. For us, knowing the number of people logging in was key and also seeing any impact of communications methods on such numbers.
Excerpt (view chapter 12 of the recording for full answer): I really think we've only just started to scratch the surface of what's possible...I think data is powering pretty much every part of business at the moment, and I don't see why learning should be left out. For me, I’m just absolutely thrilled that this is here and we're able to embrace it and use it.
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