Panel Webinar: How CAT, CHRISTUS & PwC Use Analytics During Crisis

How do you change your learning strategy when the unexpected happens? Economic shifts, pandemics, personnel changes, surprised initiatives—let data lead the way.

This panel discussion features experts from Caterpillar, CHRISTUS Health, and PwC as they discuss how they've used learning analytics to adapt or pivot their learning programs during crisis. From creating rapid-response feedback groups and shifting instructor-led training to be 100% virtual, to implementing new technology and realigning learning programs with business priorities, come hear how they did it and what they learned along the way.

Watch the webinar recording.

All registered attendees will receive a recording of the webinar along with the questions and answers discussed during the event. So if you didn't register to attend the webinar, simply submit the form to receive a recording.

Hear practitioner insights on:

  1. How their learning programs changed in the past 10 months compared to 2019
  2. What type of data they are looking at now compared to last year, and what questions they’re asking of that data
  3. How they identified, planned for, and got buy-in for changing their approach to delivery and measurement in 2020

Furthermore, help drive the conversation by adding your own questions and voting for the questions you want answered with live polls throughout the session.

Meet the Panelists:

Alex Crispin

Senior Manager, Learning Analytics, PricewaterhouseCoopers LLP

Alex leads the Global Learning and Development Analytics team at PwC. She’s worked in the learning and development arena for many years—focused on digital learning, instructional design, evaluation, learning strategy, and now analytics. Before moving into L&D, she spent many years as an IT consultant working with a wide variety of clients.

Alfonso Riley

Sr. Learning Technology Consultant, Caterpillar

Alfonso is responsible for Caterpillar Global Dealer Learning (GDL) Division’s Business and Learning Analytics Development, and management and administration of the LRS for GDL’s learning ecosystem. With more than 13 years’ experience in instructional design and training facilitation, his main focus is on technical product training and dealer product support workforce development for Latin America.

Sarah Lindsell

Global Chief Learning Strategist, PricewaterhouseCoopers LLP

Sarah Lindsell, global chief learning strategist at PwC, is responsible for the learning ecosystem that encompasses the tools, technologies, and methodologies that power learning across the PwC network. Leading a global team, she has a unique perspective on the challenges of bringing learning closer to work for the 250,000 PwC employees.

Tobias Washington

Director of Learning Experiences Design and Technology, CHRISTUS Health

Tobias Washington serves as the director of learning experience, design and technology at CHRISTUS Health. He leads a team of learning designers, technologists, and content developers to create innovative learning experiences—which includes architecting and optimizing the enterprise talent management suite of technologies and its digital ecosystem. He also leads the organization’s technical, digital, and social learning strategies.

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