Watershed Product Features

Learning happens everywhere, and now you can capture and track it with Watershed's learning record store and analytics software.

Trusted by some of the world’s largest organizations

Data Aggregation

Track learning wherever it happens.

Eliminate the constraints of getting data out of your existing or legacy systems. Now you can collect data on learning experiences and performance wherever they occur. That means you have a digital ecosystem with a single source of truth—enabling you to use the tools and technologies you actually want.

Learning Record Store

Access the full range of LRS functionality defined by xAPI—including storage, modification, and retrieval of learning records via the Statement API and documents via the Document APIs. All learning records in Watershed are stored as xAPI statements—even if the data was delivered via a non-xAPI source.

xAPI Data Sources

Watershed can receive data from any learning record provider following the xAPI specification and then display that data in a range of flexible reports. We’ve also developed a list of Certified Watershed Data Sources that we’ve tested and confirmed send good xAPI data.

Data Conversion Engine

Not all tools are equipped to send xAPI statements. That’s why our Data Conversion Engine gives you access to non-xAPI data sources with a flexible, reusable solution to get data in from non-learning systems. This includes converting CSV data into xAPI statements via simple means like templated CSV uploads, or completely automated processes of scheduled API calls and custom data connectors.

The Data Conversion Engine also integrates HRIS systems data to enable you to manage and control access within Watershed. This provides a localized view of reports depending on department, role, or regional permissions.

Data Augmentation

Some learning systems may support basic xAPI framework, but often the most important parts of a statement are the context files—such as metadata and tags—that aren’t included in those basic frameworks. Watershed can append context files to basic statements, which enhances the diversity of your system data and resulting reporting.

Data Cleansing

No matter how hard you (and we) try to get the best data from your systems, bad data will still find its way in. Use the activity and verb aliasing tools to update misspelled words, merge verb IDs, and combine disparate activities.

Use these data cleansing tools as a temporary fix or a permanent fix. Once you’ve aliased specific words, activities, or verbs, all past and future data will continue to update automatically.

Learning Record Store

Access the full range of LRS functionality defined by xAPI—including storage, modification, and retrieval of learning records via the Statement API and documents via the Document APIs. All learning records in Watershed are stored as xAPI statements—even if the data was delivered via a non-xAPI source.

xAPI Data Sources

Watershed can receive data from any learning record provider following the xAPI specification and then display that data in a range of flexible reports. We’ve also developed a list of Certified Watershed Data Sources that we’ve tested and confirmed send good xAPI data.

Data Conversion Engine

Not all tools are equipped to send xAPI statements. That’s why our Data Conversion Engine gives you access to non-xAPI data sources with a flexible, reusable solution to get data in from non-learning systems. This includes converting CSV data into xAPI statements via simple means like templated CSV uploads, or completely automated processes of scheduled API calls and custom data connectors.

The Data Conversion Engine also integrates HRIS systems data to enable you to manage and control access within Watershed. This provides a localized view of reports depending on department, role, or regional permissions.

Data Augmentation

Some learning systems may support basic xAPI framework, but often the most important parts of a statement are the context files—such as metadata and tags—that aren’t included in those basic frameworks. Watershed can append context files to basic statements, which enhances the diversity of your system data and resulting reporting.

Data Cleansing

No matter how hard you (and we) try to get the best data from your systems, bad data will still find its way in. Use the activity and verb aliasing tools to update misspelled words, merge verb IDs, and combine disparate activities.

Use these data cleansing tools as a temporary fix or a permanent fix. Once you’ve aliased specific words, activities, or verbs, all past and future data will continue to update automatically.

Centralized Reporting

Stop digging through spreadsheets.

Track and explore learning outside your LMS with these key reports designed to answer common questions about learners and their activities.

Reports Types

Use out-of-the-box reports for visualizations ranging from bar charts and pie charts, to spider charts and heatmaps. Report on:

• Program milestones and progress to completion
• Compliance and certifications
• Quiz scores and question-level analysis
• Popular skills or deficient competencies
• System usage and content engagement
• And more

Report Builder

Whether you need to create a new report or adjust an existing one, use Report Builder to quickly filter the data you need, organize it to answer your questions, and create a variety of visualizations. That’s right—no more waiting for weeks for your data team to build a report or paying vendors to code custom reports into their applications.

Quick Filters

Easily filter reports without accessing the report builder or permanently reconfiguring the saved report. An ideal solution for nosy coworkers who have no business modifying reports. Quick filters are available on all dashboard and detailed report views.

Reporting Dashboards

Organize your reports by learning program or create dedicated dashboards that can be personalized by department or role. With the flexibility to create as many dashboards as you need—and nesting them for ease of use— admins can see it all, while managers or regional employees see the dashboards that are relevant to them.

Dashboard Enhancers

The metric report enables you to add context to dashboards and reports. Add HTML, video, or descriptor boxes to tell your story when you’re not around. Use these enhancers to provide in-app tool tips on how to use your dashboard or linking out to the learning content that is being described by the visualizations on the dashboard. Surface key takeaways by highlighting a particular metric at the top of the dashboard and provide context for how and where to find more information down the page.


Reports Types

Use out-of-the-box reports for visualizations ranging from bar charts and pie charts, to spider charts and heatmaps. Report on:

• Program milestones and progress to completion
• Compliance and certifications
• Quiz scores and question-level analysis
• Popular skills or deficient competencies
• System usage and content engagement
• And more

Report Builder

Whether you need to create a new report or adjust an existing one, use Report Builder to quickly filter the data you need, organize it to answer your questions, and create a variety of visualizations. That’s right—no more waiting for weeks for your data team to build a report or paying vendors to code custom reports into their applications.

Quick Filters

Easily filter reports without accessing the report builder or permanently reconfiguring the saved report. An ideal solution for nosy coworkers who have no business modifying reports. Quick filters are available on all dashboard and detailed report views.

Reporting Dashboards

Organize your reports by learning program or create dedicated dashboards that can be personalized by department or role. With the flexibility to create as many dashboards as you need—and nesting them for ease of use— admins can see it all, while managers or regional employees see the dashboards that are relevant to them.

Dashboard Enhancers

The metric report enables you to add context to dashboards and reports. Add HTML, video, or descriptor boxes to tell your story when you’re not around. Use these enhancers to provide in-app tool tips on how to use your dashboard or linking out to the learning content that is being described by the visualizations on the dashboard. Surface key takeaways by highlighting a particular metric at the top of the dashboard and provide context for how and where to find more information down the page.


Publishing & Sharing

Share learning insights and results across your organization.

Send reports to colleagues or embed them in your intranet, portals, or other systems. You can also download your data anytime or feed it into other business intelligence tools across the organization.

Static & Dynamic Report Sharing

Send live-updating reports that change as new data enters Watershed, or share a fixed view of a report as it appeared on a specific date in the past.

Simply copy and paste shareable links or email them directly from Watershed. Shared reports are fully interactive, so viewers can sort data and see tooltip information exactly as they would if viewing the report within Watershed.

Embedded Reports

Communicate insights in reports at scale by embedding relevant reports into the applications your people already use during the course of their day. From business portals to websites, reports are simple to embed, style, and update. And, because Watershed provides SSO integration, embeds can be secure with other platforms.

Email Triggers & Subscriptions

Automate your sharing process and get the report to them before they ask. Sign people up to receive regular reminders and direct links to check on reports directly from their inbox.


Report Downloads

Watershed provides access to your data in the ways that work for you—it’s your data, after all. We offer multiple download options for xAPI data and aggregated data tables, which all include unlimited data export:

• Full xAPI Access
• xAPI Data Download Via CSV
• Aggregated CSV Exporting
• Real-Time Data Feeds

Static & Dynamic Report Sharing

Send live-updating reports that change as new data enters Watershed, or share a fixed view of a report as it appeared on a specific date in the past.

Simply copy and paste shareable links or email them directly from Watershed. Shared reports are fully interactive, so viewers can sort data and see tooltip information exactly as they would if viewing the report within Watershed.

Embedded Reports

Communicate insights in reports at scale by embedding relevant reports into the applications your people already use during the course of their day. From business portals to websites, reports are simple to embed, style, and update. And, because Watershed provides SSO integration, embeds can be secure with other platforms.

Email Triggers & Subscriptions

Automate your sharing process and get the report to them before they ask. Sign people up to receive regular reminders and direct links to check on reports directly from their inbox.


Report Downloads

Watershed provides access to your data in the ways that work for you—it’s your data, after all. We offer multiple download options for xAPI data and aggregated data tables, which all include unlimited data export:

• Full xAPI Access
• xAPI Data Download Via CSV
• Aggregated CSV Exporting
• Real-Time Data Feeds

Administrative Features

Manage access to learning data.

Watershed comes bundled with developer and debugging tools that let you see what’s happening behind the scenes. And, with Watershed's custom permissions and restrictions, you are in control of who can access specific data about learners and their respective learning activities.



Debugging Tools

We know how important it is to have good, clean data, and plenty of options for working with that data—whether it's coming from native xAPI tools or translated data from your CRM.

Watershed's handy debugging tools provide real-time, informative feedback that enables developers to quickly troubleshoot issues and check unexpected results.

Advanced Configuration

Advanced configuration is perfect for more technical Watershed users who want to create custom reports.

You can even include custom dimensions, measures, and custom card text. And to make things easier for future use, there are a variety of options for caching and card-specific configuration.

SSO

Single Sign On (SSO) via SAML lets you securely share user identity across systems. This means your users sign in only once through a single authentication system and are able to access other systems in the organization without having to log in again.

Specifically, users will can log into Watershed without the need to create and use a separate user account for access. As a result, users will not have to remember an additional username and password to log in to Watershed. Easing this friction means your users are more likely to use Watershed and get value from it.

Custom Measures

Watershed’s reporting tool, Report Builder, comes pre-bundled with several default measures—including a Measure Editor that allows you to define and load your organization’s custom KPIs.

Default measures provide high-level views of your data, while custom measures unique to your data allow you to find deeper insights. The Measure Editor gives your power-users the ability to serve up reports using your organization's vocabulary and allow anyone in your organization to track KPIs with live data.

Permissions & Restrictions

Watershed's permissions and restrictions enable you to control who can see data about learners and their learning activities. And because data permissions are linked to the groups and organizational hierarchy functionality, you can manage how different parts of your organization can view data.

Debugging Tools

We know how important it is to have good, clean data, and plenty of options for working with that data—whether it's coming from native xAPI tools or translated data from your CRM.

Watershed's handy debugging tools provide real-time, informative feedback that enables developers to quickly troubleshoot issues and check unexpected results.

Advanced Configuration

Advanced configuration is perfect for more technical Watershed users who want to create custom reports.

You can even include custom dimensions, measures, and custom card text. And to make things easier for future use, there are a variety of options for caching and card-specific configuration.

SSO

Single Sign On (SSO) via SAML lets you securely share user identity across systems. This means your users sign in only once through a single authentication system and are able to access other systems in the organization without having to log in again.

Specifically, users will can log into Watershed without the need to create and use a separate user account for access. As a result, users will not have to remember an additional username and password to log in to Watershed. Easing this friction means your users are more likely to use Watershed and get value from it.

Custom Measures

Watershed’s reporting tool, Report Builder, comes pre-bundled with several default measures—including a Measure Editor that allows you to define and load your organization’s custom KPIs.

Default measures provide high-level views of your data, while custom measures unique to your data allow you to find deeper insights. The Measure Editor gives your power-users the ability to serve up reports using your organization's vocabulary and allow anyone in your organization to track KPIs with live data.

Permissions & Restrictions

Watershed's permissions and restrictions enable you to control who can see data about learners and their learning activities. And because data permissions are linked to the groups and organizational hierarchy functionality, you can manage how different parts of your organization can view data.

Advanced Services

Enhance your Watershed instance with premium services and expert guidance from planning and implementation through measurement and expansion.

Data & Vendor Alignment

Whether you are scaling up your digital learning ecosystem or rolling out an extended enterprise learning model, it’s critical that vendors and other data providers will support your data model and business strategy.

Our services team can help align your technology requirements and your learning ecosystem vision with larger business drivers—specifically in uncovering bad data, ineffective data processes, and scrap learning that is costing you time and effort to maintain.

Managed Services

All CLO and Enterprise instances of Watershed come with a standard implementation package that include planning, discovery, design, and execution of integrating your learning analytics platform.

With optional managed services, you can expand your team with a dedicated Watershed project manager and Watershed developer who assist in managing system migrations, data integrations, report and dashboard building, and more.


Badges & Credentialing

Watershed's services team helps organizations who want to provide badging and credentials for their employees' skills development. Ranging from open badges to Credly and homegrown integrations, Watershed can aggregate data to award credentials in other systems as well as provide reporting specific to how they are being earned across your organization.

Data & Vendor Alignment

Whether you are scaling up your digital learning ecosystem or rolling out an extended enterprise learning model, it’s critical that vendors and other data providers will support your data model and business strategy.

Our services team can help align your technology requirements and your learning ecosystem vision with larger business drivers—specifically in uncovering bad data, ineffective data processes, and scrap learning that is costing you time and effort to maintain.

Managed Services

All CLO and Enterprise instances of Watershed come with a standard implementation package that include planning, discovery, design, and execution of integrating your learning analytics platform.

With optional managed services, you can expand your team with a dedicated Watershed project manager and Watershed developer who assist in managing system migrations, data integrations, report and dashboard building, and more.


Badges & Credentialing

Watershed's services team helps organizations who want to provide badging and credentials for their employees' skills development. Ranging from open badges to Credly and homegrown integrations, Watershed can aggregate data to award credentials in other systems as well as provide reporting specific to how they are being earned across your organization.

See how Watershed integrates with your current systems.

Harness the power of xAPI and our proprietary connectors to gain visibility into all learning, not just the tiny fraction of formal learning that happens in an LMS.

Ready to get started?

Our team of learning and technology experts are here to help you build an evidence-based learning strategy so you can get the most out of Watershed—and your learning programs.

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