How Streamlining a Data Ecosystem Can Impact Learning Measurement

By Alfonso Riley | May 21, 2020

In the last post of our case study blog series, Alfonso Riley, learning technology consultant at Caterpillar Inc., explores the results from their Career Development Process, discusses where they’re headed next, and shares some tips on how you can implement a similar measurement approach in your organization.

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How to Support Culture and People during Learning Transformation

By Alfonso Riley | May 14, 2020

In the sixth part of our case study blog series, Alfonso Riley, learning technology consultant at Caterpillar Inc., explains the last two steps in the Global Dealer Learning (GDL) team’s change management process: Culture and People.

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Change Management Process and Structure for Learning Transformation

By Alfonso Riley | May 07, 2020

In the fifth part of our case study blog series, Alfonso Riley, learning technology consultant at Caterpillar Inc., explains how he and the Global Dealer Learning (GDL) team focused on change management solutions to create a flexible learning ecosystem for a dealer network of more than 150,000 employees across the world.

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How to Create a Learning Organization Maturity Model [Part 4]

By Alfonso Riley | Apr 30, 2020

In the fourth installment of this case study blog series, Alfonso Riley, learning technology consultant at Caterpillar Inc., explains how their Global Dealer Learning (GDL) team created a plan to align and achieve their L&D and business goals.

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How to Create Learning Program Competency Models [Part 3]

By Alfonso Riley | Apr 23, 2020

In the third part of this case study blog series, Alfonso Riley, learning technology consultant at Caterpillar Inc., discusses how and why the organization created competency models for their learning programs—including advice and best practices for fellow L&D practitioners.

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How Caterpillar Identified Gaps in Global Learning Programs [Part 2]

By Alfonso Riley | Apr 15, 2020

In the second part of this Caterpillar case study, Alfonso Riley, learning technology consultant at Caterpillar Inc., explores how an organizational study uncovered the opportunity for the organization to create billions in additional revenue.

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How Caterpillar Built a Measurable Career Development Process [Part 1]

By Watershed Insights | Apr 08, 2020

In this case study blog series, guest contributor Alfonso Riley, learning technology consultant, will explore how he and his team at Caterpillar, Inc. built their learning data ecosystem to support an award-winning extended enterprise learning model. These efforts not only led to the increased adoption and usage of their learning programs, but also helped generate additional revenue. He'll also share tips and best practices along the way.

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How to Design Learning That Works [RECAP]

By Tim Dickinson | Apr 01, 2020

Designing learning that works, that’s designed for clear business and performance goals, is vital for the effectiveness of an L&D department. Good learning design can have a dramatic impact on your people and your organization because it leads to learning experiences that equip your people for what they need to do to succeed. That’s been the topic of this blog series and we hope you’ve found it helpful to equip you to become better at helping others become better. Here’s a recap—with links—to what we’ve covered.

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How to Change Learning Culture: Convincing the Naysayers

By Tim Dickinson | Mar 25, 2020

We hope you’ve found our blog series helpful so far in setting out an approach you can follow in the creation of learning programs to address a business goal. This approach is different from simply churning out courses to put content in front of the learner, and instead involves taking time to really analyze the business goal and how it might be achieved. This is a much more time-consuming process, but worth it for the results that can be achieved.

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How to Work Remotely and Actually Be Productive [GUIDE]

By Lizelle Holstein | Mar 17, 2020

Like many workplaces across the world, Watershed has temporarily closed its office doors and opted to work from home as a result of COVID-19. But unless you’ve spent time working remotely, it might be more difficult than you realize. And thanks to our company’s flexible work schedule, we already have experience when it comes to best practices for working remotely and staying connected.

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