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Brooks Alford

Picture of Brooks Alford
As Director of Client Success, Brooks provides client training and implementation support, maintains Watershed’s roadmap, and prioritizes feature development.

Recent Posts

Activity & Verb Aliasing

By Brooks Alford | Nov 06, 2018

In a perfect world, data is always clean and there is no need to edit data once it’s in Watershed. Unfortunately, we don’t live in a perfect world. Data inconsistencies, bugs, and changes can mean that you sometimes end up with duplicate data, and cleanup can be a huge headache. We're excited to release our new feature, Activity & Verb Aliasing, which allows multiple identifiers to appear as one activity or verb.

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Event Lines Feature

By Brooks Alford | Oct 25, 2018

The Event Lines feature serves as a representation of which events are impacting an organization's metrics.

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August 2017 Watershed Product Updates

By Brooks Alford | Aug 09, 2018

Here's a rundown of Watershed's recent updates and fixes—including three new screens in the Data section, improvements to CSV import, more control over card caching, and custom colors in pie cards.

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Report Quick Filters

By Brooks Alford | Apr 10, 2018

Quick Filters allow your users to filter reports without needing to access Watershed’s report creation tool, Explore. These filters—which are easy to use—are perfect for providing limited report control to users who aren’t familiar with Watershed.

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New Time Zone Feature

By Brooks Alford | Apr 04, 2018

Watershed’s clients include large organizations with users who span across the globe. With the new Time Zone option, these Watershed users can now view reports configured to match their local time zones or any time zone in the world.

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DIY: How to Serve Up a Perfect Pie Chart for L&D

By Brooks Alford | Mar 14, 2018

What better time than Pi(e) Day to delve into the world of pie charts? Even though you're probably familiar with these circular graphs, are you creating and using them to their fullest advantage? Chances are, you're missing out on some easy wins in telling a story with your data—and here's why.

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Watershed Product Updates: In-App Announcements

By Brooks Alford | Mar 05, 2018

Keep up to date with Watershed’s product updates and releases right from the Watershed app. Admin users now see a menu that notifies whenever we publish something new to our Product Blog. 

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February 2018 Watershed Product Updates

By Brooks Alford | Feb 07, 2018

We’ve added a lot of new features to Watershed this week! Here’s a rundown of each one and how you can start using them in your own account.

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December 2017 Watershed Product Updates

By Brooks Alford | Dec 14, 2017

We’ve added a lot of new features to Watershed this month—including Dynamic People Filters, a Histogram dimension, measure calculations, and a new user type, Area Admin.

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Explore Access Enhancements

By Brooks Alford | Nov 28, 2017

Watershed’s report-creation tool Explore enables you to create dynamic dashboards designed to show off learning data and learning’s impact across your organization. Explore provides a variety of visualization types, data filters, and display options to create any number of reports—ranging from basic leaderboards to detailed, multi-visualization reports designed for learning data.

Check out our latest Watershed product updates that enhance Explore's access permissions and search capabilities.

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