Brooks Alford

Picture of Brooks Alford
As Director of Client Success, Brooks provides client training and implementation support, maintains Watershed’s roadmap, and prioritizes feature development.

Recent Posts

New Time Zone Feature

By Brooks Alford | Apr 04, 2018

Watershed’s clients include large organizations with users who span across the globe. With the new Time Zone option, these Watershed users can now view reports configured to match their local time zones or any time zone in the world.

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DIY: How to Serve Up a Perfect Pie Chart for L&D

By Brooks Alford | Mar 14, 2018

What better time than Pi(e) Day to delve into the world of pie charts? Even though you're probably familiar with these circular graphs, are you creating and using them to their fullest advantage? Chances are, you're missing out on some easy wins in telling a story with your data—and here's why.

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Watershed Product Updates: In-App Announcements

By Brooks Alford | Mar 05, 2018

Keep up to date with Watershed’s product updates and releases right from the Watershed app. Admin users now see a menu that notifies whenever we publish something new to our Product Blog. 

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February 2018 Watershed Product Updates

By Brooks Alford | Feb 07, 2018

We’ve added a lot of new features to Watershed this week! Here’s a rundown of each one and how you can start using them in your own account.

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December 2017 Watershed Product Updates

By Brooks Alford | Dec 14, 2017

We’ve added a lot of new features to Watershed this month—including Dynamic People Filters, a Histogram dimension, measure calculations, and a new user type, Area Admin.

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Explore Access Enhancements

By Brooks Alford | Nov 28, 2017

Watershed’s report-creation tool Explore enables you to create dynamic dashboards designed to show off learning data and learning’s impact across your organization. Explore provides a variety of visualization types, data filters, and display options to create any number of reports—ranging from basic leaderboards to detailed, multi-visualization reports designed for learning data.

Check out our latest Watershed product updates that enhance Explore's access permissions and search capabilities.

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November 2017 Watershed Product Updates

By Brooks Alford | Nov 09, 2017

Here's a rundown of our latest Watershed product updates—including new ways to add groups data in your reports and a guide to making custom reports designed for CSV downloads.

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Featured Feature: Track the Launch of a Learning Experience Platform

By Brooks Alford | Oct 19, 2017

L&D departments need to show immediate impact after launching Learning Experience Platforms. And at Watershed, we’ve not only helped a number of global companies demonstrate successful platform launches, but we've also demonstrated the true impact of those platforms on training and performance.

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September 2017 Watershed Product Updates

By Brooks Alford | Sep 18, 2017

One of Watershed’s most exciting features—the Program Card—gets an update that makes using it easier than ever!

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Featured Feature: Program Reports for New Hire Training

By Brooks Alford | Aug 31, 2017

New hire training is key for introducing new employees to your company, products, and culture. Ensuring new employees fully complete training can be challenging, especially for large companies with global offices. See how Watershed’s Program Report can help L&D departments and managers track progress of new hire training.

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