Brooks Alford

Picture of Brooks Alford
As Director of Client Success, Brooks provides client training and implementation support, maintains Watershed’s roadmap, and prioritizes feature development.

Recent Posts

Quick Filters Let Users View and Customize Watershed Reports

By Brooks Alford | Apr 10, 2018

Quick Filters allow your users to filter reports without needing to access Watershed’s report creation tool, Report Builder. These filters—which are easy to use—are perfect for providing limited report control to users who aren’t familiar with Watershed.

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Configure Time Zones and Date Filters in Watershed

By Brooks Alford | Apr 04, 2018

Watershed’s clients include large organizations with users who span across the globe. With the new Time Zone option, these Watershed users can now view reports configured to match their local time zones or any time zone in the world.

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DIY: How to Serve Up a Perfect Pie Chart for L&D

By Brooks Alford | Mar 14, 2018

What better time than Pi(e) Day to delve into the world of pie charts? Even though you're probably familiar with these circular graphs, are you creating and using them to their fullest advantage? Chances are, you're missing out on some easy wins in telling a story with your data—and here's why.

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Watershed Product Updates: In-App Announcements

By Brooks Alford | Mar 05, 2018

Keep up to date with Watershed’s product updates and releases right from the Watershed app. Admin users now see a menu that notifies whenever we publish something new to our Product & Tech Blog. 

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How to Customize and Share Learning Reports with Stakeholders

By Brooks Alford | Feb 07, 2018

We’ve added a lot of new features to Watershed this week! Here’s a rundown of each one and how you can start using them in your own account.

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Dynamic People Filters, Histogram Dimensions & Measure Calculations

By Brooks Alford | Dec 14, 2017

We’ve added a lot of new features to Watershed this month—including Dynamic People Filters, a Histogram dimension, measure calculations, and a new user type, Area Admin.

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Report Builder: Enhanced Access Permissions & Search

By Brooks Alford | Nov 28, 2017

Report Builder, Watershed’s report-creation tool, enables you to create dynamic dashboards designed to show off learning data and learning’s impact across your organization. Report Builder provides a variety of visualization types, data filters, and display options to create any number of reports—ranging from basic leaderboards to detailed, multi-visualization reports designed for learning data.

Check out our latest Watershed product updates that enhance Report Builder's access permissions and search capabilities.

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Organizational Hierarchy Data & Custom CSV Reports in Watershed

By Brooks Alford | Nov 09, 2017

Here's a rundown of our latest Watershed product updates—including new ways to add groups data in your reports and a guide to making custom reports designed for CSV downloads.

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Track the Launch of a Learning Experience Platform with Watershed

By Brooks Alford | Oct 19, 2017

L&D departments need to show immediate impact after launching Learning Experience Platforms. And at Watershed, we’ve not only helped a number of global companies demonstrate successful platform launches, but we've also demonstrated the true impact of those platforms on training and performance.

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Use a Program Report to Track Onboarding or Compliance

By Brooks Alford | Sep 18, 2017

One of Watershed’s most exciting features—the Program Report—gets an update that makes using it easier than ever!

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